We recently spent a weekend in Madrid and stayed in this hotel. It is a beautiful hotel but what made the trip was the friendly staff at reception in particular Marcus & Javier. They were extremely helpful and really helped us make the best use of our time in Madrid with helpful tips and advice.

nevilleandrea15 - 03_07_2018

his hotel had it all. It is new and truly beautiful, with wonderful, happy and friendly staff and wonderful service. We had two rooms for 4 nights and it was a lovely hotel to come back to every night. I don't think I heard the words "no or sorry" once. Whatever we needed they were happy to oblige. From special breakfast orders to late checkout.

marthakent - 05_07_2018

Amazing service & attention to us, especially from office manager Marcos Cos. We had to get to the airport when there was a taxi strike and there were no taxis available and he along with the porter helped us to get there by using the private car of the porter.

montserratmevi - 01-08-2018