We recently spent a weekend in Madrid and stayed in this hotel. It is a beautiful hotel but what made the trip was the friendly staff at reception in particular Marcus & Javier. They were extremely helpful and really helped us make the best use of our time in Madrid with helpful tips and advice.
his hotel had it all. It is new and truly beautiful, with wonderful, happy and friendly staff and wonderful service. We had two rooms for 4 nights and it was a lovely hotel to come back to every night. I don't think I heard the words "no or sorry" once. Whatever we needed they were happy to oblige. From special breakfast orders to late checkout.
Amazing service & attention to us, especially from office manager Marcos Cos. We had to get to the airport when there was a taxi strike and there were no taxis available and he along with the porter helped us to get there by using the private car of the porter.
Located in a residential area, exclusive and quiet in the cultural business center of Madrid, it serves as a framework for a different concept of hospitality in the capital of Spain.More Details